Courtesy Nissan of Tampa

2018 Nissan Murano Recall

Nissan Murano Recall service at Courtesy Nissan of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall is expected to begin October 21, 2019 and all affected VINs should be activated by November 11, 2019. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Nissan Murano?
  • NHTSA has issued two recalls for the 2018 Nissan Murano: one affecting the Backup Camera and one affecting Electronic Stability Control.
  • The Backup Camera recall addresses settings that could make the rear-view image disappear; the remedy is a free software update.
  • The Electronic Stability Control recall addresses a possible brake-fluid leak from the ABS actuator onto an internal circuit board; the remedy is free ABS actuator replacement.
How do I check if my 2018 Nissan Murano has an open recall?
  • You can check your 2018 Nissan Murano by entering its VIN at NHTSA.gov or by getting a free VIN check at the Courtesy Nissan of Tampa service department.
  • Our team can confirm whether a Nissan remedy remains open and explain the next step.
  • If you are unsure whether a previous recall repair was completed, schedule an appointment for a VIN review.
How much does a 2018 Nissan Murano recall repair cost?
  • A 2018 Nissan Murano recall repair costs nothing when the manufacturer remedy is performed by an authorized Nissan dealer.
  • The backup-camera software update and ABS actuator replacement described by NHTSA are manufacturer remedies performed free of charge.
Can an independent shop fix a 2018 Nissan Murano recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2018 Nissan Murano at no charge.
  • An independent shop may provide other automotive services, but recall completion should be handled through an authorized Nissan dealer.
Does an open recall affect the trade-in value of the 2018 Nissan Murano?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2018 Nissan Murano; visit our trade-in page to get started.
  • Completing a free manufacturer remedy can provide helpful documentation when discussing your vehicle.

Recall Service & Dealership Highlights