Defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Courtesy Nissan of Tampa
2020 Nissan Murano Recall
Nissan Murano Recall service at Courtesy Nissan of Tampa in Tampa, FL
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FREE1 OPEN RECALL
NHTSA campaign 21V170000 · 15,223 vehicles affected
Consequence
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Corrective Action
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. The recall is expected to begin April 21, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Other1
FREE1 OPEN RECALL
NHTSA campaign 21V170000 · 15,223 vehicles affected
Defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Consequence
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Corrective Action
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. The recall is expected to begin April 21, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2020 Nissan Murano?
- NHTSA has issued one recall for the 2020 Nissan Murano, affecting the left and/or right-hand transverse link, listed under the Other component category.
- The transverse link may not have been manufactured correctly and could separate from the ball joint.
- Ball joint separation can cause a loss of vehicle control and increase the risk of a crash.
- Nissan’s remedy is to inspect the transverse link lot codes, replace affected links when necessary, and perform a vehicle alignment at no charge.
How do I check if my 2020 Nissan Murano has an open recall?
- You can check your 2020 Nissan Murano by using the VIN check at NHTSA.gov or by getting a free VIN check at our service department.
- Courtesy Nissan of Tampa can verify the vehicle’s recall status and explain the manufacturer’s required remedy.
- If you are unsure whether a previous repair was completed, schedule an appointment with our service team.
How much does a 2020 Nissan Murano recall repair cost?
- A 2020 Nissan Murano recall repair costs nothing for the owner when performed by an authorized Nissan dealer.
- The recall remedy may include transverse link inspection, replacement when required, and vehicle alignment.
- Manufacturer safety recall remedies are completed according to Nissan’s instructions and at no charge.
Can an independent shop fix a 2020 Nissan Murano recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2020 Nissan Murano at no charge.
- An authorized Nissan service department has access to the manufacturer’s recall procedures and diagnostic information.
- Courtesy Nissan of Tampa can inspect the affected component and complete the required remedy.
Does an open recall affect the trade-in value of the 2020 Nissan Murano?
- Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2020 Nissan Murano.
- Completing an eligible recall remedy can help document that the manufacturer’s safety repair was addressed.
- When you are ready to discuss your vehicle, visit our trade-in page.
Recall Service & Dealership Highlights
Protect Vehicle Control
NHTSA reports one recall for the 2020 Nissan Murano involving the left and/or right-hand transverse link. The link may not have been manufactured correctly and could separate from the ball joint. That separation can cause a loss of vehicle control and increase the risk of a crash. Waiting to confirm recall status may leave a safety-related condition unresolved, especially if you received a Nissan notice or do not know whether a prior repair was completed. Nissan’s remedy is to inspect the transverse link lot codes, replace affected links when necessary, and perform a vehicle alignment. The repair is completed at no charge by an authorized dealer.
Authorized Nissan Expertise
At Courtesy Nissan of Tampa, factory-trained technicians follow Nissan’s recall procedures using manufacturer diagnostic tools and OEM parts. Our team can inspect the transverse link, replace an affected component when required, and complete the specified alignment as part of the free manufacturer remedy. We proudly serve Tampa, FL, along with drivers from nearby communities who want authorized Nissan service and clear answers about vehicle safety. Because recall work is defined by the manufacturer, an authorized franchise dealer is the right place to address this campaign. Contact Courtesy Nissan of Tampa to discuss your vehicle and next steps.
Take the Next Step
Start by checking your VIN through NHTSA.gov or by contacting our service department for a free recall check. Bring your 2020 Nissan Murano to Courtesy Nissan of Tampa so our team can verify the vehicle and perform any eligible remedy. If you are unsure whether an open recall applies, schedule service anyway; the VIN check helps clarify what your vehicle needs. Our team can explain the inspection and repair process before work begins. Prompt action helps you move forward with greater confidence, and recall repairs remain free when covered by the manufacturer’s campaign.
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