Courtesy Nissan of Tampa

2019 Nissan Versa Recall

Nissan Versa Recall service at Courtesy Nissan of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Rearview Camera Software

FREE1 OPEN RECALL

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall is expected to begin October 21, 2019 and all affected VINs should be activated by November 11, 2019. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Nissan Versa?

NHTSA has issued one recall for the 2019 Nissan Versa, affecting the Rearview Camera Software.
The backup-camera and display settings may be adjusted so the rear-view image is not visible.
The missing image increases the risk of a crash while backing up.

How do I check if my 2019 Nissan Versa has an open recall?

You can check your 2019 Nissan Versa by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
Courtesy Nissan of Tampa can confirm the recall status and explain the next step.

How much does a 2019 Nissan Versa recall repair cost?

A 2019 Nissan Versa recall repair is free at an authorized Nissan dealer because the manufacturer remedy is performed at no charge to the owner.
The remedy for this recall is a dealer-performed backup-camera software update.

Can an independent shop fix a 2019 Nissan Versa recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
An authorized Nissan dealer has the manufacturer procedures and equipment needed for the recall software update.

Does an open recall affect the trade-in value of the 2019 Nissan Versa?

An open recall can affect a 2019 Nissan Versa trade-in evaluation because buyers and dealers check recall status; visit our trade-in page to get started.
Completing an open safety recall can help you present a more complete vehicle history when discussing a trade.

Recall Service & Dealership Highlights

Protect Your Backup View

NHTSA identifies one recall involving the 2019 Nissan Versa’s Rearview Camera Software. The backup-camera and display settings may be adjusted so the rear-view image is no longer visible on the display. When that happens, you may not see a person, object, or vehicle behind you while backing up, increasing the risk of a crash. Waiting to verify the repair can leave an important safety system unresolved. Even if the camera currently appears to work normally, the best next step is a VIN check because recall status depends on the individual vehicle. The manufacturer’s remedy is a free software update at an authorized Nissan dealer.

Authorized Nissan Expertise

Courtesy Nissan of Tampa provides authorized Nissan recall service for drivers in Tampa, FL, and nearby communities, including the surrounding Hillsborough County area. Factory-trained technicians use manufacturer diagnostic tools, Nissan repair procedures, and OEM parts or software remedies when appropriate for the vehicle. For this recall, the specified remedy is a backup-camera settings software update completed at no charge to the owner. Our team can check your VIN, explain the result, and help arrange the correct repair. If you need additional service, explore our service specials. Service financing may also help you get service now and pay later.

Take the Next Safe Step

Start by locating your 2019 Nissan Versa VIN and requesting a recall check through NHTSA.gov or Courtesy Nissan of Tampa. Bring the vehicle to our service department so an authorized Nissan technician can verify whether the Rearview Camera Software recall is open and perform the manufacturer remedy when needed. If you are unsure whether a previous owner completed the repair, still schedule service or schedule an appointment; the VIN check is free. A quick confirmation can provide reassurance or identify the software update your vehicle needs before you continue driving.