Courtesy Nissan of Tampa

2019 Nissan Versa Note Recall

Nissan Versa Note Recall service at Courtesy Nissan of Tampa in Tampa, FL

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Rearview Camera Software

FREE1 OPEN RECALL

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall is expected to begin October 21, 2019 and all affected VINs should be activated by November 11, 2019. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Nissan Versa Note?
  • NHTSA has issued one recall for the 2019 Nissan Versa Note: Rearview Camera Software.
  • The issue may allow the backup camera settings to be adjusted so the rear-view image is no longer visible.
  • The consequence is an increased risk of a crash because the driver may not see the rear view on the display.
How do I check if my 2019 Nissan Versa Note has an open recall?
  • You can check the VIN at NHTSA.gov or receive a free VIN check at the Courtesy Nissan of Tampa service department.
  • The service team can verify the recall status and explain whether the manufacturer remedy is needed.
  • Call 813-829-1813 or schedule service online.
How much does a 2019 Nissan Versa Note recall repair cost?
  • A 2019 Nissan Versa Note recall repair costs nothing when completed by an authorized Nissan dealer.
  • The manufacturer specifies the remedy, and the rearview camera software update is performed free of charge.
  • Book a visit with Courtesy Nissan of Tampa to have the VIN checked and the remedy completed.
Can an independent shop fix a 2019 Nissan Versa Note recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Factory-trained Nissan technicians use manufacturer diagnostic tools and the proper software update process.
  • Courtesy Nissan of Tampa is an authorized Nissan dealership serving Tampa, FL.
Does an open recall affect the trade-in value of the 2019 Nissan Versa Note?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in transaction.
  • Discuss your vehicle with Courtesy Nissan of Tampa through the trade-in page.
  • Addressing the recall also helps document that the manufacturer safety remedy was completed.

Recall Service & Dealership Highlights