Courtesy Nissan of Tampa

2019 Nissan Rogue Recall

Nissan Rogue Recall service at Courtesy Nissan of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE2 OPEN RECALLS

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall is expected to begin October 21, 2019 and all affected VINs should be activated by November 11, 2019. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Backup Camera2

FREE2 OPEN RECALLS

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Nissan Rogue?

NHTSA has issued two recalls for the 2019 Nissan Rogue, and both affect the backup camera.
The camera and display settings may be adjusted so the rear-view image is not visible, increasing crash risk. Nissan’s remedy is a free software update at an authorized dealer.

How do I check if my 2019 Nissan Rogue has an open recall?

You can check your 2019 Nissan Rogue by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
Courtesy Nissan of Tampa can confirm recall status and explain the next step for an open backup-camera recall.

How much does a 2019 Nissan Rogue recall repair cost?

A 2019 Nissan Rogue recall repair costs nothing when performed by an authorized dealer as the manufacturer’s remedy.
The backup-camera settings software update is performed free of charge when the VIN has an applicable open recall.

Can an independent shop fix a 2019 Nissan Rogue recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Nissan Rogue recall at no charge.
An authorized Nissan service department has the manufacturer diagnostic tools and repair procedures needed for recall completion.

Does an open recall affect the trade-in value of the 2019 Nissan Rogue?

Buyers and dealers check recall status, so completing an open recall can help provide a clearer trade-in evaluation for your 2019 Nissan Rogue.
When you are ready to discuss value, visit our trade-in page and confirm your recall status first.

Recall Service & Dealership Highlights

Protect Your Rearward View

NHTSA identifies two recalls for the 2019 Nissan Rogue, both involving the backup camera. The camera and display settings can be adjusted so the rear-view image is no longer visible. When that image is missing, the driver may not see an object, person, or vehicle behind the Rogue, increasing the risk of a crash while reversing. Waiting to confirm the repair leaves an important safety concern unresolved. Courtesy Nissan of Tampa can check the VIN and determine whether the Nissan software remedy remains open. If your backup-camera display is not showing the rear view or you received a notice, contact our service team promptly and schedule service.

Factory-Authorized Nissan Care

Courtesy Nissan of Tampa gives Tampa, FL, drivers a direct place to resolve Nissan safety recalls. Our factory-trained technicians use manufacturer diagnostic tools and Nissan procedures to verify the VIN and perform the specified backup-camera software update. When the recall applies, the manufacturer remedy is completed at no charge. OEM parts and manufacturer-approved equipment help keep the repair aligned with Nissan’s instructions. Located at 3800 W. Hillsborough Avenue, Courtesy Nissan of Tampa also serves nearby communities throughout the Tampa area. Bring your Rogue to a team familiar with Nissan vehicles and receive straightforward guidance from check-in through completion.

Simple Steps to Get Started

Begin by locating your Rogue’s VIN and contacting Courtesy Nissan of Tampa for a free recall check. Our team can determine whether either backup-camera recall remains open, even if you are unsure whether the update was completed previously. If service is needed, bring the vehicle to our Tampa dealership so an authorized technician can perform the manufacturer remedy at no charge. Do not wait for symptoms or another notice before asking questions; confirming the status is a practical safety step. Schedule an appointment online, and let our team help you move forward with confidence.