Courtesy Nissan of Tampa

2018 Nissan NV200 Recall

Nissan NV200 Recall service at Courtesy Nissan of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 19V654000 · 1,228,830 vehicles affected

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system

Consequence

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall is expected to begin October 21, 2019 and all affected VINs should be activated by November 11, 2019. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Nissan NV200?

NHTSA has issued one recall for the 2018 Nissan NV200, involving the Backup Camera.
The camera and display settings may prevent the rear-view image from appearing, increasing crash risk while backing up.

How do I check if my 2018 Nissan NV200 has an open recall?

You can check your 2018 Nissan NV200 by entering its VIN at NHTSA.gov or receiving a free VIN check at our service department.
Courtesy Nissan of Tampa can review the manufacturer’s open recall records and explain the next step.

How much does a 2018 Nissan NV200 recall repair cost?

A 2018 Nissan NV200 recall repair costs nothing when performed by an authorized dealer because the manufacturer remedy is free to the owner.
The Backup Camera remedy is a software update to the camera settings.

Can an independent shop fix a 2018 Nissan NV200 recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2018 Nissan NV200 recall.
An authorized Nissan dealer has the manufacturer-directed process for completing this recall.

Does an open recall affect the trade-in value of the 2018 Nissan NV200?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving; visit our trade-in page to get started.
A VIN check can clarify whether the Backup Camera remedy has been completed before you discuss your vehicle’s value.

Recall Service & Dealership Highlights

Protect Your Rearward View

NHTSA identifies one recall for the 2018 Nissan NV200 involving the Backup Camera. The camera and display settings may be adjusted so the rear-view image is no longer visible. When the image is missing, you may have less information while reversing, increasing the risk of a crash. Waiting to address a safety concern can leave an important driver-assistance view unavailable. Nissan’s remedy is a software update performed by an authorized dealer at no charge to the owner. If you have received a notice, noticed a camera display concern, or simply are unsure whether the repair was completed, check your VIN and address the issue promptly.

Factory-Directed Recall Expertise

Courtesy Nissan of Tampa provides recall service for drivers in Tampa, FL, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and Nissan procedures to verify the VIN, identify the applicable recall, and perform the specified remedy. For the 2018 Nissan NV200 Backup Camera recall, that remedy is a software update completed at no charge to the owner. Our team can explain the process clearly and help you move forward with confidence. Visit Courtesy Nissan of Tampa at 3800 W. Hillsborough Avenue for authorized Nissan support close to home.

Simple Steps to Get Started

Start by checking the VIN for open recalls, then bring your 2018 Nissan NV200 to our service department if a remedy is needed. If you are unsure whether the Backup Camera update was completed, schedule service or schedule an appointment and let our team verify it for you. The VIN check is free, and you do not need to wait for a new symptom or another notice before asking for help. We can confirm the recall status, explain the manufacturer’s remedy, and complete eligible recall work at no charge. Prompt action helps restore confidence when backing up.