Courtesy Nissan of Tampa

2012 Nissan Quest Recall

Nissan Quest Recall service at Courtesy Nissan of Tampa in Tampa, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 12V076000 · Reported Feb 29, 2012 · 23,531 vehicles affected

Defect

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Corrective Action

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2012 Nissan Quest?

NHTSA has issued one recall for the 2012 Nissan Quest, affecting the Electrical System.
The recall concerns software programming that may cause insufficient fuel supply and an engine stall at slow speeds or while idling on a decline with one-quarter tank of fuel or less.
The consequence is an increased risk of a crash if the vehicle stalls unexpectedly.

How do I check if my 2012 Nissan Quest has an open recall?

You can check your 2012 Nissan Quest VIN at NHTSA.gov or receive a free VIN check at our service department.
Our team can confirm whether an open recall applies and explain the next step.
Call Courtesy Nissan of Tampa at 813-829-1813 or schedule an appointment.

How much does a 2012 Nissan Quest recall repair cost?

A 2012 Nissan Quest recall repair costs nothing for the owner when completed by an authorized dealer.
The Nissan remedy for this recall is reprogramming the fuel pump control module free of charge.
Recall repairs are separate from optional maintenance or customer-pay services.

Can an independent shop fix a 2012 Nissan Quest recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use manufacturer diagnostic tools and follow Nissan’s repair procedure.
Bring your vehicle to Courtesy Nissan of Tampa for the authorized recall service.

Does an open recall affect the trade-in value of the 2012 Nissan Quest?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation.
Check your vehicle before discussing its value through our trade-in page.
Our service team can help confirm recall status before you trade or sell.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA identifies one Electrical System recall for certain 2012 Nissan Quest vehicles. A software programming issue may limit fuel delivery while the minivan is moving slowly or idling on a decline with one-quarter tank of fuel or less. The engine may stall without the driver expecting it, and vehicle stalling can increase the risk of a crash. Waiting to verify the VIN leaves uncertainty about whether the manufacturer’s remedy has been completed. Promptly checking your recall status gives you a clear answer and, when applicable, lets an authorized dealer reprogram the fuel pump control module at no charge.

Authorized Nissan Expertise

Courtesy Nissan of Tampa has factory-trained technicians who understand Nissan safety campaigns and use manufacturer diagnostic tools to verify recall status and perform the specified remedy. When the recall applies, our team reprograms the fuel pump control module according to Nissan’s instructions, with OEM parts and procedures used when required. The recall remedy is free to the owner. Located at 3800 W. Hillsborough Avenue in Tampa, FL, Courtesy Nissan of Tampa welcomes drivers from nearby communities who want authorized Nissan service with straightforward guidance and a reassuring experience.

Take the Next Step

Start by locating your VIN and asking our service team to check your 2012 Nissan Quest for an open recall. Bring the vehicle to Courtesy Nissan of Tampa so a technician can verify the campaign and complete the manufacturer remedy if needed. You can schedule service even if you are unsure whether the repair was previously performed, because the VIN check is free. Call 813-829-1813 for assistance, and let our team help you move forward with confidence instead of postponing a safety question.